These Terms & Conditions (“Terms”) govern the purchase of products offered on privatesuppliers.es by Private Suppliers (“we”). By placing an order you accept these Terms.
1. Products
We sell digital content: access to curated lists of contacts of independent suppliers.
- Single List: access to the suppliers of one category, with free updates for 3 months.
- VIP All-Access Pack: access to all categories, free lifetime updates for as long as the service is operated, a private VIP group, a reselling guide and priority support.
Each list includes, where available, the supplier's contact details, products, indicative prices, minimum order, shipping times and our quality notes. Prices, stock and conditions are set by each supplier and may change without notice.
2. Who can buy
You must be at least 18 years old and have full legal capacity to buy. Some product categories (for example vapes) are subject to age limits and specific regulations; you are responsible for complying with the laws of your country.
3. Ordering process
- Choose a product on the Website and contact us via Telegram, WhatsApp or Discord.
- We confirm the product, price and payment details.
- You make the payment.
- Once payment is confirmed, we send you access to the content through the same channel, usually within minutes.
The contract is concluded when we confirm receipt of your payment. We will send you a confirmation including these Terms on a durable medium.
4. Prices and payment
Prices are shown in euros (€) and include VAT at the applicable rate. Accepted payment methods: PayPal, SEPA bank transfer, card, USDT and BTC. Payments are one-time; there are no subscriptions or recurring charges.
5. No returns or refunds
All sales are final. Products cannot be returned and payments are not refunded.
Our products are digital content supplied immediately and not on a tangible medium. Under Article 16(m) of Directive 2011/83/EU, the 14-day right of withdrawal does not apply once delivery has begun. Before we deliver your access, we will ask you in the chat to:
- expressly consent to receiving the content immediately, and
- acknowledge that you therefore lose your right of withdrawal.
By confirming both points and receiving access, you accept that the purchase cannot be cancelled, returned or refunded.
6. Our replacement guarantee
We review the lists every month. If a supplier on your list stops responding or repeatedly fails to deliver, notify us and we will provide an alternative supplier in the same category at no cost. This replacement is the only remedy we offer instead of a refund, and it does not affect your statutory rights regarding non-conforming digital content.
7. Licence and permitted use
On purchase you receive a personal, non-exclusive and non-transferable licence to use the content for your own business. You may not copy, resell, publish or share the lists, the VIP group or the guide with third parties. If you breach this clause we may revoke your access without refund and claim damages.
8. Relationship with suppliers
Suppliers are independent third parties. Any purchase you make from them is a separate contract between you and the supplier. Private Suppliers is not responsible for their products, prices, shipping, customs, returns or conduct. We recommend placing a small test order before buying in volume.
The margins and results shown on the Website are indicative examples and do not guarantee earnings.
9. Liability
To the extent permitted by law, our total liability to you is limited to the amount you paid for the relevant product. Nothing in these Terms limits liability for intent, gross negligence or any liability that cannot be excluded under mandatory consumer law.
10. Complaints
If you are not satisfied, contact us through any of our channels (Telegram, WhatsApp or Discord). We will reply within 7 days.
11. Changes
We may amend these Terms in the future. The version in force on the date of your purchase applies to your order.
12. Applicable law and jurisdiction
These Terms are governed by the applicable law. If you are a consumer, you keep the protection of the mandatory provisions of the law of your country of residence and may bring proceedings in its courts.